Shipping policy

Shipping destinations
We ship to all countries within the European Union. Outside the EU, Aercover products are available through our official dealers (see the FAQ on our homepage). Direct shipping outside the EU is not available as a standard webshop option; contact us at info@aercover.store if you would like to explore this on a case-by-case basis.

Shipping fees
Shipping costs depend on your delivery country. All applicable fees are clearly displayed at checkout before completing your order.

Shipping is free on all orders from €45 within the EU, which means every order of one or more pairs of Aercovers ships free. For orders below €45 (for example a single case), the shipping fee for your zone applies.

Shipping zones
As we ship from Belgium, EU countries are grouped into shipping zones to reflect differences in delivery costs and times.

Shipping fees and estimated delivery times per zone are listed below. Final shipping costs are always shown at checkout before completing your order.

Zone 1 - Core EU

Countries: Belgium, Netherlands, Germany, Luxembourg, Poland

  • Shipping fee: €3.95 (orders below €45)
  • Free shipping: on orders from €45
  • Estimated delivery time: 3-5 working days

Zone 2 - Extended EU

Countries: Austria, Croatia, Czech Republic, Denmark, France, Hungary, Ireland, Italy, Lithuania, Portugal, Slovakia, Slovenia, Spain

  • Shipping fee: €5.95 (orders below €45)
  • Free shipping: on orders from €45
  • Estimated delivery time: 5-8 working days

Zone 3 - Remote EU

Countries: Bulgaria, Estonia, Finland, Greece, Latvia, Romania, Sweden, Cyprus, Malta

  • Shipping fee: €9.95 (orders below €45)
  • Free shipping: on orders from €45
  • Estimated delivery time: 5-10 working days

Delivery times are estimates
Delivery times are estimates and may vary depending on the destination and carrier. While we aim to deliver within the indicated timeframes, delays may occasionally occur. In any case, delivery will take place within the maximum legal timeframe applicable under EU consumer law.

No delivery within a reasonable timeframe and right to cancel purchase
If a delivery is significantly delayed, please contact us. If we are unable to fulfil the delivery within a reasonable timeframe, you have the right to cancel your order and receive a full refund.

Delivery issues and responsibility
If your order is lost or arrives damaged, please contact us as soon as possible so we can resolve the issue. We remain responsible for your order until it has been successfully delivered to you.

Delivery method
Orders are shipped via trusted delivery partners.

Contact
If you experience any issues with your delivery, please contact us at info@aercover.store.