Shipping policy

Shipping destinations
We currently ship to all countries within the European Union. We do not offer shipping outside of the EU at this time.

Shipping fees
Shipping costs depend on your delivery country. All applicable fees are clearly displayed at checkout before completing your order.

We offer free shipping on orders from 2+ sets. Free shipping applies to full-price orders and standard webshop conditions.

Shipping zones
As we ship from Belgium, EU countries are grouped into shipping zones to reflect differences in delivery costs and times.

Shipping fees and estimated delivery times per zone are listed below. Final shipping costs are always shown at checkout before completing your order.

Zone 1 — Core EU 

Countries: Belgium, Netherlands, Germany, Luxembourg, Poland

  • Shipping fee: €6.95
  • Free shipping: on orders from 2+ sets
  • Estimated delivery time: 3–5 working days

Zone 2 — Extended EU 

Countries: Austria, Croatia, Czech Republic, Denmark, France, Hungary, Ireland, Italy, Lithuania, Portugal, Slovakia, Slovenia, Spain

  • Shipping fee: €9.95
  • Free shipping: on orders from 2+ sets
  • Estimated delivery time: 5–8 working days

Zone 3 — Remote EU

Countries: Bulgaria, Estonia, Finland, Greece, Latvia, Romania, Sweden, Cyprus, Malta

  • Shipping fee: €16.95
  • Free shipping: on orders from 2+ sets
  • Estimated delivery time: 5–10 working days

Free shipping applies to full-price orders and standard webshop conditions.

Delivery times are estimates
Delivery times are estimates and may vary depending on the destination and carrier. While we aim to deliver within the indicated timeframes, delays may occasionally occur. In any case, delivery will take place within the maximum legal timeframe applicable under EU consumer law.

No delivery within a reasonable timeframe and right to cancel purchase
If a delivery is significantly delayed, please contact us. If we are unable to fulfil the delivery within a reasonable timeframe, you have the right to cancel your order and receive a full refund.

Delivery issues and responsibility 
If your order is lost or arrives damaged, please contact us as soon as possible so we can resolve the issue. We remain responsible for your order until it has been successfully delivered to you.

Delivery method
Orders are shipped via trusted delivery partners.

Contact
If you experience any issues with your delivery, please contact us at info@aercover.store.